Pharmacy Finder Australia (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pharmacyfinder.com.au.
About this policy
This policy applies to the pharmacyfinder.com.au website and the services we provide through it. It covers visitors who search the directory, people who contact us, and pharmacy owners who claim a listing.
Information we collect
We may collect information about you in a variety of ways including:
Personal Data: When you voluntarily provide it, such as your name, email address, and phone number when using our contact form or claiming a pharmacy listing.
Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, access times, and pages viewed. We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies and collects data such as your approximate location and device information, which may be shared with Google. You can opt out using your browser settings or the Google Analytics Opt-out Browser Add-on.
How we use your information
We use the information we collect to:
Provide, operate, and maintain our website; improve, personalise, and expand our services; understand and analyse usage patterns; communicate with you regarding updates, enquiries, and support; process pharmacy listing claims and verifications; and comply with legal obligations.
Data sources
Pharmacy listing information displayed on our website is sourced from publicly available data, primarily Google Maps. Pharmacy owners may claim and update their listings with accurate information.
Third-party services
We work with well established, internationally trusted providers to run our website and services: Vercel (hosting), Supabase (database), Stripe (payments), Google Analytics (analytics) and Resend (email delivery). These providers have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes. Some of them may host or store information outside Australia, including in the United States. If you would prefer we did not hold your personal information, contact us at privacy@pharmacyfinder.com.au and we will action your request in line with the rights set out below.
Your rights
Under the Australian Privacy Act 1988, you have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at privacy@pharmacyfinder.com.au.
If you have a concern about how we have handled your personal information, please contact us first so we can resolve it directly. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact us
If you have questions about this Privacy Policy, please contact us at privacy@pharmacyfinder.com.au or visit our Contact page.